GOLDPRO
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FAQs

Frequently Asked Questions

Answers to the questions we hear most.

How is the price of a gold piece calculated?+

Every dynamic-priced item is valued live: the day's gold rate per gram × the weight, plus making and stone charges, plus 5% VAT. The full breakdown is shown on each product page.

Do your prices include VAT?+

Yes. All displayed prices are inclusive of the 5% UAE VAT.

Can I trade in my old gold?+

Yes — use the Trade-In page for an instant indicative buy-back estimate based on weight, purity and today's rate, then bring your pieces to the boutique for a final valuation.

How long does delivery take and is it insured?+

Orders are delivered across the Emirates with insured, tracked shipping. You can also choose boutique pickup at checkout.

Are your pieces certified?+

Every piece is authenticated and hallmarked to international standards. Certificates are provided with your purchase.