Legal
Terms of Use
Last updated · June 2026
These terms govern your use of goldpro.ae and any purchase you make. By using the site you agree to them.
Pricing
Gold, silver and gemstone prices are calculated live from the prevailing metal rate and the weight of each piece, plus making charges, any stone charges, and 5% UAE VAT. Because rates move continuously, the price is fixed only at the moment your order is confirmed and paid.
Orders & payment
An order is a request to buy; it is accepted only once payment is verified.
We may decline or cancel an order in cases of pricing error, stock issues or failed verification.
Accepted methods include card (Visa/Mastercard), PayPal and local bank transfer.
Delivery & pickup
You may choose insured delivery within the UAE or collection at our boutique. Title and risk pass to you on delivery or collection.
Returns
Given the nature of precious-metal pricing, returns are accepted for unworn, hallmarked items within the period stated at checkout, subject to inspection. Buy-back and trade-in are valued at the prevailing rate on the day.
Liability & law
To the extent permitted by law, our liability for any order is limited to the amount you paid for it. These terms are governed by the laws of the United Arab Emirates and the courts of Dubai.
This template is provided for development and should be reviewed by qualified legal counsel before launch.